عمانتل – General Manager, Systems

1. Strategy Planning and Implementation:

Design and implement Systems initiatives to support corporate strategy.
Establish Systems plans and provide input to Technology Unit goals that support Omantel’s overall technology strategy.
Contribute to target setting and provide input to measurement of Technology Unit scorecard.
Support corporate business goals by ensuring adherence to operating budget for Systems Division.
Collaborate with Business and Functional Units to identify Technology projects that meet future business needs.

2. Budgeting:

Manage the operational budgeting cycle and provide input to the budgeting process.
Review monthly, weekly, and annual reports to ensure adherence to the operating budget of Systems Division.
Formulate strategies that result in positive financial impact for the organization and mitigates financial and operational risks.
Provide input to funding, expense, cash flow and budgetary controls.

3. IT Business Planning:

4. IT Design & Delivery:

Manage primary interface to Business Unit Marketing functions for Enabling & Network for solution/ service requests.
Assess service requests on technical, financial and resource requirements and commit to delivery.
Oversee development of near-term roadmap for solutions/ services to be implemented in a sub-12 month horizon (IT Release schedule and content).
Oversee coordination and prioritize between “standard” service requests, Business Solutions projects and long term development goals (done in release content).
Oversee development of High Level Design (domain level, high level functional design) of efficient and effective solutions/ services in accordance with long term roadmap, enterprise architecture and security requirements.
Maintain deep understanding on enterprise architecture directions as well as status of Enabling layer systems so that all development is coherent.
Drive SOA-transformation and ensure development of reusable IT and NT components.
Oversee compliance of IT Systems to all mandated requirements, including, but not limited to, access and archiving of historical data.
Design billing and data warehouse systems to improve data quality and reduce data duplication.
Resolve critical customer incidents and escalated issues related to customer systems.

5. IT Development & Implementation:

Based on High Level Designs, create low-level application domain designs that can be implemented in specific applications.
Develop or manage the development of solutions/ services (coding) in specific applications.
Execute tests (component test, functional test, performance test, etc.).
Integrate new code releases/ systems into the enterprise landscape development environment.
Implementation of security measures as directed by the Systems Security Unit.
Manage implementation on an end-2-end technical basis according to agreed release and project schedules (containing progressive agenda and nearer term requests).

6. ICT Special Business Solutions:

7. People Management:

Motivate Senior Management and empower direct reports by providing the necessary tools and support required to support Division goals.
Plan, manage, and review individual performance and provide regular feedback, development and coaching, taking prompt action where necessary.
Establish clear direction, prioritize tasks, assign and delegate responsibility and monitor the workflow of the IT Division.
Build opportunities for IT members to suggest, participate in and contribute to improvement, innovation and knowledge sharing initiatives.
Provide guidance and ensure that the IT Division complies with Omantel’s policies, processes, practices and systems.

Knowledge / Technical Skills:

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